Generac 10 Year Warranty Overview
Generac offers extended limited warranties for residential and commercial standby generators. These warranties extend coverage to include parts, labor and travel. The 10-year option is available for specific liquid-cooled models.
Generac’s Standard Warranty Options
Generac provides a standard limited warranty for its home standby generators, typically covering a period of five years. This base warranty generally protects against defects in materials and workmanship under normal residential use. It includes specific coverage for parts, however, limitations may apply to labor and travel expenses. For PowerPact and EcoGen models, a standard three year warranty is offered. It’s important to note that these standard warranties have specific terms and conditions that must be met to maintain coverage. The standard coverage period begins upon successful registration of the generator. For comprehensive details, one should refer to the specific warranty documents associated with their Generac model as terms can vary. This warranty is not a full bumper-to-bumper warranty.
Extended Warranty Availability
Generac offers extended warranty options beyond the standard coverage, providing additional protection. These extended warranties are available for purchase within a year of the original generator purchase.
5-Year Extended Warranty Details
The Generac 5-year extended warranty provides comprehensive coverage for a period of five years or 2,000 hours, whichever occurs first. This extended protection includes parts, labor, and limited travel expenses related to warranty repairs. Specifically, travel allowance is capped at a maximum of 100 miles and 3 hours, round trip, from the nearest authorized Generac dealer. This extended warranty enhances the standard warranty by ensuring that these additional costs are covered for an extended period. It’s crucial to note that this warranty must be purchased within one year of the generator’s original purchase date. This provides added peace of mind for owners by covering potential repair costs during the warranty period. It is designed for standard HSB models, adding additional protection for your investment.
7-Year Extended Warranty Option
Generac’s 7-year extended warranty offers an increased period of protection compared to the standard warranty, catering to customers seeking more long-term security. This option extends coverage to seven years or 2,000 hours, whichever occurs first. Similar to the 5-year option, this warranty encompasses parts and labor costs, ensuring that these expenses are covered for a longer duration. This extended warranty also includes limited travel allowance to and from the nearest authorized Generac dealer, further enhancing the value of this option. The 7-year warranty is available to purchasers within one year of their original generator purchase date. By extending the coverage period, Generac offers a middle ground for customers looking for more protection than the standard warranty, without committing to the longest extended warranty available.
10-Year Extended Warranty for Liquid-Cooled Models
Generac provides a 10-year extended limited warranty specifically for liquid-cooled generator models, typically ranging from 22kW to 60kW, equipped with Nexus or Evolution controllers. This comprehensive warranty offers extensive protection for a decade, including full coverage on parts, labor, and travel expenses. This extended warranty is available for purchase within 12 months of the original end-user purchase date, with the original purchase date remaining the start date of the warranty; To activate, the generator must be registered, and proof of purchase must be available when requested. This bumper-to-bumper coverage ensures a high level of long-term peace of mind for owners of these liquid-cooled units. The 10 year warranty is for residential and commercial standby generators and is the ultimate offering from Generac.
Coverage Details
Generac’s extended warranties typically include coverage for parts, labor, and travel costs associated with repairs. Specific terms and limitations apply regarding time and hour usage.
Parts, Labor and Travel Coverage
Generac’s extended warranty plans, particularly the 5, 7, and 10-year options, often provide comprehensive coverage that extends beyond the standard warranty. This includes the cost of replacement parts needed to repair your generator, ensuring that any defective components are replaced without additional financial burden. Labor costs, which can be substantial, are also covered under these extended plans, meaning you won’t have to pay for the services of a certified technician to diagnose and repair issues. Furthermore, these plans may include travel costs, which are important if the technician needs to travel to your location for repairs. Coverage for travel is often limited to a specific distance and time, so it’s important to review the specific details of the warranty you purchase. The 10-year extended warranty is the most comprehensive and usually includes bumper-to-bumper protection covering all parts and labor for the full ten years.
Time and Hour Limitations
Generac’s extended warranty programs, including the 5, 7, and 10-year options, are often subject to both time-based and usage-based limitations. These warranties typically specify a coverage period, such as five, seven, or ten years, starting from the date of purchase or activation. However, they also incorporate a maximum usage limit, usually measured in operating hours. For instance, many extended warranties are valid for the specified time period or until the generator has accumulated a certain number of hours, such as 2,000 hours, whichever occurs first. This dual limitation ensures that the warranty covers reasonable usage within the designated timeframe. It is crucial for owners to monitor both the time elapsed since purchase and the accumulated operating hours to ensure their warranty coverage remains valid. Exceeding either of these limitations may void the warranty, leaving the owner responsible for repair costs.
Warranty Activation and Requirements
To activate the extended warranty, registration of the unit with Generac is essential. Proof of purchase and maintenance records must be available upon request to maintain coverage validity.
Registration Requirement
The cornerstone of securing your Generac extended warranty is the mandatory registration of your generator. This crucial step formally links your unit to the warranty program, ensuring that all coverage benefits are applicable. Generac stipulates that this registration must be completed to activate the extended warranty’s full potential. The registration process typically involves providing essential details about your purchase, including the date of acquisition, model number, and serial number of the generator. Failing to register the unit within the specified timeframe may result in a denial of warranty coverage, emphasizing the importance of completing this administrative step promptly after purchasing your Generac generator. This registration acts as the official commencement date for your warranty, determining the duration of your coverage.
Proof of Purchase and Maintenance
Maintaining meticulous records of your Generac generator’s purchase and upkeep is paramount for warranty validation. Generac requires proof of purchase, typically in the form of a sales receipt or invoice, to confirm the original purchase date of the unit. Furthermore, consistent adherence to the recommended maintenance schedule is a prerequisite to maintain full warranty coverage. This often involves keeping records of all service appointments, oil changes, filter replacements, and any other prescribed maintenance actions. These records, often documented through receipts and service logs, must be available for review upon request by Generac. Failure to provide sufficient documentation of purchase or maintenance may lead to warranty claims being rejected. Therefore, it is crucial to retain all relevant paperwork and diligently follow the recommended maintenance guidelines throughout the warranty period to avoid potential coverage issues.
Other Important Considerations
Generac’s warranty has specific validity periods, exclusions, and limitations. It is essential to review the terms regarding DLM modules and understand Generac’s commitment to quality when considering warranty options.
Warranty Validity Period
The validity period for Generac warranties varies depending on the specific type of generator and the warranty option selected. Standard home standby models often come with a 5-year limited warranty, while portable units may have a shorter 3-year coverage. Extended warranties, such as the 7-year or 10-year options, are available for purchase within a year of the original generator purchase date, which becomes the start date. These extended warranties provide coverage for a specified number of years or operating hours, whichever comes first. The warranty period begins upon successful registration of the unit. Some promotions may have specific terms and conditions regarding activation and validity. It’s crucial to check the specific terms of your purchased warranty for accurate details regarding its validity period to ensure coverage.
Exclusions and Limitations
Generac warranties, while comprehensive, do come with certain exclusions and limitations. These typically include issues resulting from misuse, improper installation, or lack of regular maintenance. The warranty may not cover damage caused by acts of nature, such as floods or lightning strikes. Furthermore, certain components, such as batteries or filters, may have limited coverage or be excluded entirely. It’s also important to note that travel allowances for service may have limitations regarding distance and time. The warranty’s validity is contingent upon proper registration of the unit and maintaining proof of purchase. Understanding these exclusions and limitations is crucial to ensure that you’re taking proper care of the generator and maintaining its warranty coverage. Emissions warranty coverage is detailed in a separate warranty.
Warranty for DLM Modules
Generac’s DLM (Digital Load Management) Modules are also covered under warranty, though typically for a shorter period than the main generator unit. The standard warranty for DLM Modules extends for one year from the original date of sale. This warranty specifically covers defects in materials and workmanship that may arise under normal use conditions. It’s important to understand that this one-year warranty for DLM Modules is separate from the extended warranties offered for the generators themselves. Any issues arising with the DLM module after the one-year period will likely not be covered under the original warranty unless an extended warranty is purchased covering the module. Keep in mind that proper maintenance and operation are crucial for the warranty to remain valid for these modules.
Generac’s Commitment to Quality
Generac Power Systems has a long-standing commitment to building reliable, durable, and efficient generators and power equipment. Since 1959, they have focused on creating products that stand the test of time and meet the needs of their customers. This commitment is reflected in the warranties they offer, including the extended 10-year option for liquid-cooled models. Their dedication to quality means that they use high-grade materials and maintain strict manufacturing standards. Generac’s focus extends beyond just product design. They aim to provide a positive experience for their customers, ensuring that their products perform as expected and that any issues are handled effectively. The extensive warranty options are a testament to their confidence in the quality and longevity of their generators.